Cancellation & No-Show Policy
- We require at least a 24 hour notice to cancel or reschedule an appointment.
- Appointments canceled or rescheduled with less than a 24 hours notice may be subject to a cancellation fee of 50% of the scheduled service upon the service provider's discretion.
- If you do not show up to your scheduled appointment without notice, you may be charged 100% of the service total.
- Repeat no-shows may result in a requirement for prepayment when booking future appointments.
- Arriving more than 10–15 minutes late may result in a shortened service or the need to reschedule.
- In such cases, a late cancellation fee may still apply upon the service provider's discretion.
📞 Phone: 616-644-2359
📧 Email: purebeautygr@gmail.com
💬 Text: 616-644-2359
You can also cancel or reschedule through our online booking system.
We appreciate your understanding and support—it allows us to provide the best possible service to all of our clients!